About Us

UCx Direct is committed to providing SMB and Enterprise E-MetroTel Value Added Resellers (VARs) with Value Added Distribution and customer service. We understand what VARs need and expect from their distributors. We’ve been there, are there, and will continue to be there for you!

UCx Direct is a division of Sunrise Solutions Inc. As a Nortel VAR since 2001, Sunrise Solutions has been providing large-company telecom services to small and midsize businesses. We’ve worked with a number of different manufacturers and distributors and know what it takes to earn your business.

Our veteran staff has more than 100 years of combined experience in the telecom industry with companies such as Nortel, Avaya, and Verizon. Our total focus and success is based on customer service. At Sunrise Solutions we believe it is better to be GREAT at something, than to be mediocre at a lot of things. This is why we’ve chosen to remain focused on telephone systems and infrastructure.

We started selling and supporting the E-MetroTel products in 2014. We have been extremely impressed with the UCx product line. It is easy to deploy, cost effective, and extremely stable. Initially, we were interested in the UCx as a smooth “evergreen” migration path for our existing Nortel customers. It exceeded our expectations with them. So much so, it has outpaced our other solutions in new customers as well!

UCx Direct looks forward to servicing our VARs with the same great customer service our direct customers have come to expect for over 15 years!