It can get a little confusing when you start handling a new product, we get it. As a UCx Direct reseller you can be sure you will not be left hanging…

Standard and Optional Applications

Standard Support is Monday through Friday 8:30am to 5pm and 24/7 when needed.

Pre-Sales support to include:

  • Engineering support
  • Prompt Quote assistance
  • Sales Overview Training
  • Technical Support
  • Quick Access to Experienced, E-MetroTel Certified Technicians
  • Custom Online Help and Tasked Based guides to make implementation easier.

Been there done that. Just like you we understand what it takes to bring a new product onboard. UCx Direct is committed to making the effort as easy and painless as possible and supporting you throughout the process. From your first Sale and Installation to ongoing support, we have your back and will be at your side as if we were sitting in your office, or on site supporting your Technician.